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Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy (together with our Terms of Use) sets out the basis on which we will collect your personal information. Please read the following information carefully.

(1) Data Controller

For the purposes of the Data Protection Act 1988 the data controller responsible in respect of the information collected on this website is SkiA Designs Limited of Haydock MC, Woodside Rd, Haydock, L39 5AU, United Kingdom

Our nominated representative for the purpose of the Act is Mr Tony Swift

(2) Information we may collect from you

We may collect, store and process the following kinds of personal information:

(a)    information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual;

(b)    information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c)    information that you provide to us by filling in forms on our site www.skia.com.  This includes information provided at the time of registering to use our site. We may also ask you for information when you enter a competition or promotion sponsored on our site, for research purposes or when you report a problem with our site;

(d)    information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e)    If you contact us, we may keep a record of that correspondence;

(f)    any other information that you choose to send to us.

(3) Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. The information is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to owners of the site. Some of the cookies we use are essential for the site to operate.

By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may use “session” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website.

Session cookies will be deleted from your computer when you close your browser.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

We use Google Analytics to monitor traffic on the website. Google Analytics uses cookies to track visitors to the website, but these do not collect any personal information. You can see the Google Analytics privacy policy at http://www.google.com/intl/en/analytics/privacyoverview.html.

(4) Use made of the information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a)    administer the website;

(b)    improve your browsing experience by personalizing the website;

(c)    enable your use of the services available on the website;

(d)    send to you goods purchased via the website, and supply to you services purchased via the website;

(e)    send statements and invoices to you, and collect payments from you;

(f)    send you general (non-marketing) commercial communications;

(g)    send you email notifications which you have specifically requested;

(h)    deal with enquiries and complaints made by or about you relating to the website;

(i)    To notify you about changes to our service.

We may send to you our newsletter and other marketing communications relating to our business [or the business of carefully selected third parties] we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

We may provide third parties with statistical information about our users, but this information will not be used to identify any individual user. For example, we do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience. 

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Sage Pay. 

You can review the Sage Pay privacy policy at http://www.sagepay.com/privacy_policy.  We will share information with Sage Pay only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

(5)     Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a)    to the extent that we are required to do so by law, or in order to enforce or apply our Terms of Use, Terms of Sale, and other agreements

(b)    in order to establish, exercise or defend  the rights, property or safety of ourselves, our customers or others (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(c)    in the event that we sell or buy any business or assets in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

(d)    If SkiA Designs Limited, or substantially all of its assets, is acquired by a third party, in which case personal data to the prospective seller or buyer of such business or assets;

(e)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

We will not provide your information to third parties other than in accordance with the terms of this policy.

(6)    International data transfers

Information that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details and the provision of support services. 

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.

By submitting your personal data, you expressly agree to the transfer, storage and processing of personal information in this way.

(7)    Storage of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall-protected) servers. All electronic transactions (including payment) you make to or receive from us will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, data transmission over the internet is not completely secure, and we cannot guarantee the security of data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

(8)    Policy changes and amendments

We may update this privacy policy from time-to-time by posting a new version on our website and, where appropriate, notifying you by email.  You should check this page to ensure you are happy with any changes. 

(9)    Your rights

The Data Protection Act 1988 gives you the right to access information held about you. You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at £10.00) to meet our costs in providing you with the details of the information we hold about you; and

(b)    the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You have the right to instruct us not to process your personal information for marketing purposes by email at any time.  In practice, we will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us at info@skia.com

(10)    Third party websites

The website contains links to other websites of our partner networks, advertisers or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept liability or responsibility for these policies. Please check the policies before you submit any personal data to these websites. 

(11)    Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12)     Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@skia.com or by post to Haydock MC, Woodside Rd, Haydock, L39 5AU, United Kingdom

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