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Delivery & Returns

Delivery

Your delivery details including details of timescale and price will be shown at check out. SkiA deliveries will generally be made during the hours of 7am to 6pm Monday to Friday, excluding Bank Holidays. If you are not in to receive the delivery at the time the delivery is attempted, the Royal Mail will leave you a card. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office.

The Company will make every effort possible to ensure the postage times quoted are accurate but they may sometimes be affected by circumstances out of our control. If you are unhappy with the postage service, please contact us.

Returns

We want you to be delighted with your order. If for any reason you're not, we aim to give you a refund within 30 days of receiving your return. In order to be eligible for your refund, you must:

Return the item to us within 28 days of receipt, by posting it to:

SkiA Designs Limited,
K2 Nuffield Road,
Harrowbrook Industrial Estate,
Hinckley,
Leicestershire
LE10 3DG

Make sure it is securely packaged, preferably in the same packaging as it was sent to you in, and include the original packaging and manual.

If the product is faulty, please contact us.

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